Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

Job Summary

The AR Collections Specialist 2 is responsible for managing and collecting outstanding receivables by proactively contacting customers to ensure timely payment of overdue and current balances. This role focuses exclusively on collections activities, maintaining accurate account documentation, and supporting effective resolution of billing and payment issues.

Key Responsibilities

• Contact customers via phone and email to follow up on outstanding receivables, including both overdue and current balances.
• Proactively manage and resolve past-due accounts by coordinating payment status and timelines.
• Review and analyze customer account details and balances using the c...