We are seeking a detail-oriented and proactive Accounts Receivable & Operations Specialist to manage the sales and finance operations of our organization. This role is critical in ensuring smooth end-to-end processes from sales to procurement and subscription contract management while maintaining excellent customer relationships and managing accounts receivable (AR). The ideal candidate should have experience with subscription-based billing and reporting, particularly in Monthly Recurring Revenue (MRR) and Annual Recurring Revenue (ARR) models.

Key Responsibilities

• Accounts Receivable (AR) and Customer Management (60%)
• Prepare and issue accurate sales invoices to customers
• Respond to customer finance-related inquiries, including requests for Statements of Account (SOA) and payment clarifications
• Monitor and manage AR, ensuring timely follow-ups on outstanding payments
• Resolve customer disputes and escalate issues whe...