About the Role

• Oversee day-to-day AR operations, including staff management, performance reviews, and leave approvals.
• Manage the AR Ledger, allocate staff responsibilities, and ensure timely and accurate collection of outstanding debts.
• Develop and maintain strong working relationships with internal and external customers to support effective AR team operations.
• Address customer credit claims and disputes promptly, liaising with the Customer Services Department to ensure timely resolution.
• Implement and monitor compliance with Sika Australia's Credit Control Policy, including customer vetting and debt collection procedures.
• Verify settlement discounts and rebates, maintain accurate documentation, and calculate doubtful debts provisions.
• Manage the legal process for overdue debts and set and review customer credit limits.

Your Skills and Experience

• Demonstrated worki...