ROLE OVERVIEW:

The Employee will be primarily focused on their allocated Accounts Receivable (AR) portfolio, which includes billing, collections, receipting, query management, AR reconciliations and selected cashbook responsibilities in line with workload distribution across AR/AP.

RESPONSIBILITIES Billing Administration Ensure accurate monthly billing in accordance with leases/contracts Validate billing information and ensure correctness prior to processing Issue invoices and statements timeously Review and approve pre?billing reports for accuracy Prepare and process ad?hoc invoices Maintain accurate customer files and billing documents Collections Proactively manage tenant/customer collections within allocated portfolio Conduct daily, weekly, and monthly follow-ups to ensure adherence to payment terms Maintain and develop strong customer relationships Diarize and follow up on agreed payment arrangements Escalate persistent or high?risk arrears to Team Lead/Management Ensure ...