Purpose

To take full ownership of the full-cycle Accounts Receivable and Collections processes and provide support to the Accounts Receivable Management team, Finance team, Sales team, customers, and Customer Service with finance-related inquiries.

Key Responsibilities

• Collecting outstanding AR invoices


• Prepare and maintain an accurate AR aging report/ledger with notes on status of payments


• Responding to customer inquiries related to invoicing / finance / AR and close tickets in timely manner


• Collaborate with the billing team and finance teams as required


• Reconciling outstanding issues on customer accounts


• Quarterly review of bad debt risk and escalation to account management teams


• Quarterly meeting with regional controllers for support on escalations and query resolution


• Track and ensure completion of critical requests


• Collaborate as n...