**Overview**

**Scope of Responsibilities** : Collection Clerk should havephenomenal communication skills, organizational skills,negotiation skills,be extremely detail-oriented,analytical skills,and have the ability to create spreadsheets for reporting purposes.Works with minimal supervision.

**Job Summary:** Under general direction of the Director of Financial Services, this position contacts customers with delinquent accounts, initiates appropriate action, resolves customer disputes and maintains computerized records in order to ensure the efficient collection of past due accounts.

**Responsibilities**

+ Identify delinquent accounts.
+ Responsible for contacting customers of delinquent accounts on a consistent basis until that account is resolved.
+ Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.
+ Audit accounts to determine what the balance of an account con...