you will be responsible for the accurate and timely posting of customer receipts and ensuring that the customer account balances are accurate. This position requires integrity and professionalism, as well as exceptional relationship building ability across all areas of the Business. The role will involve exposure to private and sensitive information, requiring confidentiality and discretion at all times.

Responsibilities

• Daily uploads from the bank accounts
• Daily bank account reconciliations.
• Investigate and resolve where possible unidentified customer receipts.
• Customer account reconciliations
• Produce statements for cancelled DD customers' accounts
• Resolve customer account queries in a timely manner.
• Assist with company's debt chase process.
• Proactively build relationships will colleagues and customers to facilitate the effective management of customer accounts.
• General accoun...