Description
We are looking for an Entitlement Clerk supports nonprofit clients by processing applications for public assistance programs and ensuring compliance with eligibility requirements. This role requires accuracy, efficiency, and strong client service skills in fast-paced, mission-driven environments.


Key Responsibilities

+ Assist clients in completing applications for entitlement programs (e.g., SNAP, Medicaid, housing assistance).

+ Verify eligibility by reviewing documentation such as income, identification, and residency.

+ Maintain accurate and confidential client records in compliance with organizational and legal standards.

+ Serve as a liaison between clients and government agencies or partner organizations.

+ Track application statuses and follow up on pending cases to ensure timely resolution.

+ Educate clients about available benefits, program requirements, and rights.

+ Respond to clien...