Keep customer (member) accounts running smoothly by ensuring every payment finds its home, reconciling accounts with precision, strengthening financial controls, and leading a high-performing customer allocations team. Financial Management and Reconciliation Oversee the work of the Consultants: Member Accounts and Member Accounts Clerk - daily allocation and reconciliation of funds. Perform reconciliations of merchant settlement accounts to bank statements and GL daily. Perform reconciliations of all member receipts monthly. Reconciling of member rewards. Monthly reporting of member balances. Member Accounts and Queries Address and resolve any discrepancies or issues related to member balances. Assist in solving queries on member accounts, including refunds. Upload monthly rewards on member accounts and creating banking files. Administrate the member rewards system, ensuring rewards are accurately and timeously calculated, payouts are concluded as agreed and reporting requirements adhe...