Description We are looking for an experienced account and operations leader to help guide client success and strengthen day-to-day agency performance in Minneapolis, Minnesota. This role blends strategic account oversight with operational coordination, making it ideal for someone who can connect leadership priorities, team execution, and client expectations. The successful candidate will bring a strong agency background, excellent judgment, and the ability to create structure in a fast-moving environment while supporting continued growth.

Responsibilities:
• Direct operational processes across the agency to improve workflow consistency, communication, and delivery quality.
• Partner with senior leadership to align business priorities, team capacity, and execution plans across departments.
• Coordinate cross-functional teams to keep initiatives on track, remove obstacles, and maintain momentum on key deliverables.
• Oversee a select group of client accounts, providi...