Account Specialist Job Duties: Prepares work to be processed by gathering, sorting, organizing, and recording data, information, and documents.

Completes enrollments by analyzing and auditing documents, tapes, and transmissions; researching and resolving processing problems.

Completes conversion mailings by coordinating requirements; developing plans.

Provides information by collecting, analyzing, and summarizing information; responding to requests.

Resolves complaints by investigating issues and composing responses; referring non-standard complains and potential lawsuits to legal or government affairs departments.

Maintains quality service by monitoring standards; advising supervisor of potential problems.

Prepares reports by collecting and analyzing information

Updates job knowledge by participating in educational opportunities.

Enhances department and organization reputation by accepting ownership for accomp...