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Job Description
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MISSION : Develop his business portfolio (geographical or segmentation, etc) through the sales of offers (product/service/solution) to Customer (Direct, Indirect, Profesisonal End User, Dealer)
KEY EXPECTED ACHIEVEMENTS
Account Management
β’ Gathers information from the customer to understand their needs and detailed requirements.
β’ Oversees monitoring of relationships including lessons learned and appropriate feedback (close the loop).
β’ Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments.
β’ Educates and develops rapport with internal and external customers, promoting partnerships, seeking feedback and proactively addressing customer needs and requests.
β’ Expands customer buying centers and use cases, while leading the customer account planning cycle and ensuring that all customer needs and expectations are met.
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