As an Account Manager II (Customer Service) - Cebu in Consumer & Community Banking wherein the position is a key member of the Customer Service Cebu Leadership Team overseeing our Retail Ops.

Job Responsibilities

• Provides coaching and development plan for direct reports (Team Leaders)
• Ensures Team Leaders are meeting work objectives in an efficient, thorough and productive manner.
• Ensures employee compensation is reflective of performance, experience and contribution.
• Responsible for creating, implementing and validating strategies and initiatives to achieve business objectives.
• Builds and maintains relationships with key Chase partners.
• Reviews results regularly and identifies procedural and operational changes to improve performance.
• Maintains open and honest communication with employees to facilitate career development and seek feedback.
• Identifies consistently and implements strategies for ong...