Overview

This role is to ensure the Flightscape team succeed in our strategic objective of selling and managing customer relationships across the organisation (flight & crew planning, tracking for operators and roster and flight management tools for pilots and crew). These solutions are mission critical for airlines to operate and manage operations and costs.

The purpose of this role is to oversee the customer success and satisfaction for several of our airline customers in Australasia (including but not limited to, Australia, New Zealand, South Pacific and south Asia) and to be the day‑to‑day point of contact for Flightscape to expand the footprint and grow services sales and revenue opportunities.

In this role you will take a strategic approach to manage multi‑level relationships – creating a mutual action plan oriented to customer success objectives, acting as a trusted advisor in the alignment of business challenges to our solution value, acting as a...