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Account Manager

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Global Blue
📍 Düsseldorf, Germany
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Location Düsseldorf
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Posted May 28, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Responsibilities 

  • Relationship management with the assigned sales portfolio, therein serving as their primary point of contact for all business-related matters
  • Proactive sales management of your assigned merchant portfolio
  • Defense of accounts against competitor poaching
  • Market and business trend evaluation & transparent transmission to the organ
  • Acquisition of new merchants, retention, and recovery of existing merchantsisation
  • Achievement of KPIs like Refund Ratio, Hit Rate and comparable, taking corrective action when result materially deviates from expected
  • Delivery of assigned budgeted targets
  • Delivery of account-specific contractual obligations
  • Delivery of new business targets & action plans
  • Improve merchants’ knowledge and expertise with our services
  • Maximize TFS business (IR and RR management)
  • Maximize DCC business (Hit Rate management)
  • Close collaboration with the Mar...

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    📍 Location Details

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    City
    Düsseldorf
    🗺️
    Country
    Germany
    🚗
    Commute
    Local Area

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