Overview

Pacific Truss is seeking a driven, relationship‑focused Account Manager to support existing customers and develop new business across the construction and building‑materials sector. This field‑based role involves meeting customers on job sites, in offices, and at industry events while representing our company with professionalism and expertise.

Responsibilities

• Serve as the primary point of contact for assigned customers, building strong, professional relationships that foster trust and long‑term loyalty.
• Represent Pacific Truss with professionalism, ensuring every customer interaction reflects our commitment to respect, courtesy, and exceptional service.
• Ensure customers receive requested products and services promptly and accurately.
• Conduct regular follow‑ups to confirm satisfaction and identify additional needs or opportunities.
• Address customer concerns by investigating issues, interpreting policy, an...