Requirements

• 6+ years in Account Management, Customer Success, or Sales
• Experience in B2B SaaS
• Proven track record of driving expansion revenue and retention
• Experience managing and developing teams
• Strong commercial mindset (revenue + retention)
• Experience building processes from scratch
• Ability to balance growth and customer success
• Strong communication and stakeholder management
• Language: English + Either French or German speaking preferred
• Builder mentality
• Proactive and ownership-driven
• Customer-focused with a growth mindset
• Comfortable operating in a fast-paced environment

What the job involves

• We are looking for an Account Management Lead to build and scale our Account Management and Customer Success function
• This is a high-impact, foundational role responsible for driving expansion revenue, improving retention, and ...