The Account Executive owns the client relationship and is responsible for delivering measurable automation outcomes. You sit between the client and the delivery team — translating client goals into workflow projects, tracking execution, and ensuring results are demonstrated and retained.

Responsibilities

• Own a portfolio of client accounts end-to-end — from onboarding through outcome delivery
• Define client goals and set measurable targets (e.g., 10x intake, 95% efficiency gain)
• Design and recommend automation workflows and UI solutions for clients
• Coordinate with developers, VOMs, and operations to ensure on-time deployment
• Run regular client syncs and produce progress updates
• Identify upsell and expansion opportunities within existing accounts
• Escalate blockers and manage client dependencies proactively
• Maintain account data in the tracking system (target dates, challenges, solutions)