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Job Description
The Role
As an Account Director, you will lead a portfolio of clients, ensuring their risk management and insurance broking needs are effectively addressed. Your responsibilities include nurturing client relationships, driving new business, and contributing to portfolio growth. You will also manage a small team, meet corporate growth objectives, and deliver senior-level client service. Key responsibilities include:
Provide leadership and oversight to a small team, ensuring high-quality service delivery and portfolio growth.
Implement and regularly review client service delivery, including holistic discussions on risk and retention strategies and multi-tier client engagement for qualifying accounts
Obtain formal annual client feedback for all qualifying accounts
Leverage WTW best practices to enhance team performance
Represent the client voice internally to guide decisions on processes, approach, and s...