Position Title: Account Coordinator I
Position Reports to: Director, Sales Support
Version Date: April 2024
Job Code: 201A

Location: Mississauga

Salary: 58k-60k

Position Summary
As the primary point of contact for both our clients and internal teams, the AC bridges the gap between customer needs and operational excellence. This role extends to the field, where you will assess sites, guaranteeing our equipment operates flawlessly, supporting the very backbone of our operations and monitoring centers. The AC will partner with our Account Executives, aiding in pivotal tasks, communicating our wins, and crafting positive narratives that not only delight our clients but also cement our reputation as champions of unparalleled customer service.

Duties & Responsibilities :

Customer Related Activities:

• Manage the office email inbox to ensure prompt and professional responses to client inquiries and requests.