Accommodation Services Coordinator

Based in our Accommodation Services team, you’ll play a key role in delivering a seamless accommodation experience for students and guests. This is a varied position where you’ll coordinate applications, bookings, financial processes, and reporting, while providing outstanding customer service and supporting day‑to‑day operations. You’ll be a central point of contact, helping ensure everything runs smoothly behind the scenes and contributing to a positive, welcoming student community.

Responsibilities

• Managing student accommodation applications, offers, and withdrawals
• Coordinating arrival and departure processes for residents and guests
• Responding to enquiries and maintaining accurate communication records
• Producing reports and supporting financial processes (e.g. refunds, accounts)
• Maintaining systems and acting as a subject matter expert (e.g. StarRez, CRM)
• Bu...