2nd Line Technical Support Engineer
Location: Knutsford, Cheshire
Salary: Competitive + Benefits
Job Type: Full Time, Permanent

Howard James Recruitment are recruiting for an experienced 2nd Line Technical Support Engineer to join a growing technology business based in Knutsford.

This is an excellent opportunity for a technically minded IT professional with a strong background in enterprise infrastructure support. Working as part of a specialist team, you will diagnose and resolve complex technical issues, maintain critical systems, and deliver a first-class support experience. We are looking for a proactive, self-motivated individual who takes ownership of problems, thrives in a fast-paced environment, and is driven by continuous improvement.

Key Responsibilities

* Investigate, diagnose and resolve 2nd Line technical support issues within agreed service levels.

* Troubleshoot server, network and infrastructure issues, performing root cau...