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2nd Line Support Technician

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Get Staffed Online Recruitment Limited
📍 Ringwood, United Kingdom
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Location Ringwood
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Posted June 16, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

2nd Line Support Technician

Location: Ringwood, Hampshire 


Salary: £26,000 – £30,000 DOE + Profit Share + Benefits


Hours: 37.5 hours per week; Hybrid home working after successful completion of probation


The Role


Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure.

  • Receiving technical escalations from 1st Line.

  • Performing routine maintenance checks and updates.

  • Supporting the 1st Line team and knowledge sharing.

  • Progressing and closing incidents and requests.

  • Liaising with internal and external customers.

  • On the job training for systems, hardware and software, including but not limited to Microsoft Endpoint Con...

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    📍 Location Details

    🌆
    City
    Ringwood
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

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