2nd Support Engineer | London | 5 Days Onsite | £40K

Overview:
An excellent opportunity has arisen with an established IT services environment is looking for a 2nd Line Support Engineer to join a close-knit team supporting a range of clients, systems and users.

This is a hands-on support role where you’ll be working across cloud platforms, user environments, and infrastructure, while also helping to coordinate day-to-day team activity. You’ll play a key role in maintaining service quality and ensuring clients receive a reliable and responsive support experience.

This role is ideal for someone from an MSP or IT support background who enjoys problem-solving, working with users, and taking ownership of issues through to resolution.

Role & Responsibilities:

Provide 2nd line support across cloud, infrastructure, and user environments
Troubleshoot issues across Windows, Microsoft 365, and network systems
Support and maintain cloud platforms, en...