Job Description

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Role: 2nd Line IT Engineer (MSP) - Service Desk & Field BasedLocation: Bromsgrove Salary: £35,000

We are a growing Managed Service Provider (MSP) looking for a skilled and motivated 2nd Line IT Engineer to join our team. This is a varied role combining service desk support with on-site client work, ideal for someone who enjoys both troubleshooting remotely and getting hands-on in the field.

About the Role

As a 2nd Line Engineer, you'll be a key escalation point for technical issues while also delivering high-quality on-site support to our clients. You'll work across a wide range of technologies, with a strong emphasis on networking.

Key Responsibilities

• Provide 2nd line support for desktops, servers, and network infrastructure
• Troubleshoot and resolve escalated technical issues ef...