Job Title: 24/7 User Support and System Specialist

Job Category: Intelligence

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

Anticipated Posting End: 7/6/2026

**The Opportunity:**
Join the Fusion Analysis and Development Effort (FADE) as our 24/7 User Support and System Specialist where your Military or Intelligence Community experience becomes mission-critical. We need your expertise to keep our vital Intelligence Applications running smoothly around the clock!

**Responsibilities:**

+ Provide exceptional Customer Service to Intelligence professionals using your operational Intelligence Community knowledge
+ Solve Problems in real-time through first-line troubleshooting of software issues
+ Support Mission-critical Systems 24/7 through rotating shifts (including nights, weekend...