24/7 Operational User Support Specialist
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Job Description
The Opportunity:
Join the team as a 24/7 User Support and System Specialist where your Military or Intelligence Community experience becomes mission-critical.We need your expertise to keep our vital Intelligence Applications like ChatSurfer and Bodhi running smoothly around the clock!
Responsibilities:
Provide exceptional Customer Service to Intelligence professionals using your operational Intelligence Community knowledge
Solve Problems in real-time through first-line troubleshooting of software issues
Support Mission-critical Systems 24/7 through rotating shifts (including nights, weekends, and holidays)
Bridge the Gap between users and developers with your intel...