Optimization Lead — Managed Service Delivery (Midshift)

• Full-time

AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

The Optimization Lead drives process improvement, efficiency, identifies automation opportunities, and continuous improvement initiatives to enable world‑class performance and compliance in a regulated environment. The role has a strong focus on supporting the transition of the engagement model to an offshore managed service model while maintaining operational stability and compliance.

Primary Objectives

• Identify and deliver optimization opportunities that im...