Sharp Brains is seeking a Level 1 Network Support Engineer in Nuevo León, Mexico. The role involves monitoring networks, ensuring security standards, and troubleshooting various network issues. Responsibilities include working through helpdesk tickets, visiting clients on-site, and handling equipment installations and configurations. Candidates should be skilled in proactive network monitoring and able to manage customer support issues effectively. This role is crucial for maintaining service level agreements and minimizing downtime.
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