1st Line ICT Desktop Technician – Hereford & Worcester Fire and Rescue Service

£26,403 – £28,142 per annum

Scale 4

37 hours per week (On Site – Office Based)

ICT Department, Hindlip Park

An exciting, permanent opportunity has arisen in the ICT department, based at Service Headquarters, Hindlip Park.

The role of the 1st Line ICT Desktop Technician is to provide generic first contact support to HWFRS users. The post holder will assist the IT Help Desk service with the logging of support tickets and diagnosis, general support, troubleshooting and general administration.

As a small and dedicated team everyone gains experience and exposure of a wider range of IT disciplines. The successful candidate will undertake training and development opportunities to aid progression in the department, including to 2nd Line Senior Technician roles.

The Person

• Experience in general mode...