- Responsible for booking flights, issuing tickets, and resolving any booking issues for customers. This includes providing information on flight schedules, availability, and fares. - Ensuring accuracy in data entry while maintaining customer records and information up to date. - Checking passports and tickets to verify customer information and ensure compliance with airline regulations. - Providing exceptional customer service by assisting passengers with inquiries, complaints, and special requests. - Collaborating with the ground staff to ensure smooth boarding processes and assist passengers with check-in procedures. Skills and Expectations:- Proficiency in data entry and computer operations to maintain accurate records and process bookings efficiently. - Strong interpersonal and communication skills to effectively assist customers and address their concerns. - Ability to work under pressure and handle multiple tasks simultaneously in a fast-paced environment. - Attention to detail ...