SUMMARY:
ESSENTIAL SKILLS:

• Experience in Shell, Pearl, JavaScript and a higher programming language e.g. Java (5 years +)
• Experience in IT Event Management solutions like ServiceNow ITOM, BMC TrueSight, etc.
• Technical knowledge and experience in IT Operations Management solutions (ITOM)
• Any additional responsibilities assigned in the Agile Working Model (AWM)Team Charter

• In-depth working knowledge of IT Infrastructure and Platforms - Operating systems like Linux and Windows,
• Networks, Platforms like Databases, Web technologies, and Cloud technology (AWS, Azure, Google)
• Experience and implementation of ITIL v4 especially for the processes Problem, Incident, Change (PIC) and
• Manage Events
• Ability to conceptualize complex information and perform detail analysis when required
• Experience with the Agile Method...