Manage and grow relationships with enterprise customers and strategic partners. Identify customer needs and propose tailored solutions that align with Ricohs offerings. Collaborate with regional teams and multiple vendors to find the best-fit solutions for local implementation. Monitor customer issues closely and take direct action to resolve problems, even during critical periods such as holidays. Provide regular updates on project status and maintain contingency plans for unexpected challenges. Lead negotiations with customers and vendors to ensure balanced outcomes that meet both company and client expectations. Prepare proposals, quotations, and contracts in coordination with internal departments. Achieve sales targets and contribute to overall business objectives. Represent Ricoh professionally in meetings, presentations, and industry events. Requirements Bachelors degree in business, IT, Marketing, or a related field. Minimum 12 years of experience in account managemen...