Bilingual Customer Service Representative Drive customer-focused billing support in a fast-paced insurance environment, handling inquiries, resolving discrepancies, and collaborating with brokers and underwriters. This on-site Montral role blends customer service, problem-solving, and administrative expertise in a structured, high-volume contact center setting. What is in it for you: Hourly salary of $23. 7-month contract. Full-time position: 37.50 hours per week. Training period: 2 weeks, Monday to Friday, from 8 am to 4 pm. Regular schedule following training: Monday to Friday, from 9 am to 5 pm. On-site in Montral (Chabanel area). Responsibilities: Provide first-class customer service by handling billing-related inquiries via telephone in a professional, timely, and courteous manner. Investigate and resolve billing discrepancies in collaboration with brokers and underwriters. Communicate clearly and empathetically with customers through phone and email interactions. Interp...